[Notice] Emergency Service Patch Announcement (February 3, 2026)

Hello, this is RemoteView.

 

An emergency patch will be carried out to enhance service stability.

During the maintenance window, there may be brief, intermittent connection disruptions; however, ongoing remote control sessions will not be interrupted.

We will continue to do our best to provide a more stable and reliable service.

 

◆ Maintenance Schedule (Tentative)

February 3 (Tue), 2026, 4:00 PM – February 4 (Wed), 11:00 AM

(Korea Standard Time)

 

◆ Major Patch Details

  • Windows control agent on Mac
    • Improved behavior so that both remote control and local control options are displayed when right-clicking the mouse in the agent

 

◆ Notes

  • The maintenance schedule and time may change depending on internal circumstances.

 

◆ Contact Information

If you have any questions or experience any inconvenience related to this update, please contact us at the address below. We will assist you promptly.

E-mail: gb_sales@rsupport.com

 

Thank you.