Dear RemoteView Users,

We are performing a service update to improve our quality and provide a more stable experience. Please note that connections may be temporarily unstable during the update. We will continue to do our best to provide better services.

◆ Scheduled Date and Time

July 28, 2026 (Tuesday) 16:00 – July 29, 2026 (Wednesday) 01:00 (KST) Note: Services in Korea and Japan will remain available throughout the update period.

◆ Key Update Details

• New Features
  • RX Web Viewer: Browser-based remote control now available for Windows and macOS agents
  • WebSSH: Browser-based remote terminal for Linux agents
  • Mac-to-RVBox2 File Explorer: File browsing support from macOS to RemoteViewBOX2
  • AOS / iOS – Picture-in-Picture (PIP) Mode: Remote sessions can now run in PIP mode on mobile
  • AOS / iOS – Virtual Mouse Pointer: Mouse pointer now moves smoothly, similar to Chrome Remote Desktop behavior
  • Remote Access Approval: Separated approval permissions under Access Request Management, with added support for higher-level authorization and notification features
• Improvements
  • SSO integration (SAML / Docomo / Google / Microsoft) specifications unified between SaaS and SSO environments
  • RVBox2 settings portal now supports custom firmware uploads

◆ Contact Information

If you have any questions or experience any inconvenience regarding this update, please contact us at the email address below.

E-mail: gb_sales@rsupport.com

Thank you.