Hello, this is the RemoteView team.

We would like to inform you of the upcoming RemoteView SaaS 8.6.4 update.

◆ Work Summary

Date and Time: November 30, 2026 (Mon) 16:00 – December 1, 2026 (Tue) 02:00 (KST)
Note: Performed without service interruption for Korea/Japan services (the Korea bypass server will be suspended during the work).

◆ Key Update Details

New Features

Web Viewer features (RX) – for Windows and Mac hosts
- File transfer support
- Drawing and laser pointer support
Chromebook Web Viewer virtual meeting – for Chrome browser and Windows hosts

Security Enhancements

Strengthened Partner Admin security in line with ISO 27017
- Audit history (integrated activity and login history; reason input required for personal information Excel downloads; retained for 3 years)
- Two-factor authentication (Email/OTP) mandatory for administrators
- Separation of super accounts and management of menu permission rulesets
Encouraging customers with two-factor authentication set to “Disabled” to enable it
- A banner is displayed on the login screen, and a setup pop-up and top banner are displayed when entering Remote PC Management

◆ Contact Information

If you have any questions, please contact us at the email address below.

Thank you.