[Oct. 17th, 2016] RemoteView Maintenance & Update Notice

Attention Rsupport customers,

 

We are writing to notify you of a scheduled maintenance and update for RemoteView for the following date and time:

 

Date: Oct. 17th, 2016
Time: 15:00 – 22:00 UTC

 

Internationally Observed Times
San Francisco: 14:00 – 21:00 (PST)
New York: 11:00 – 18:00 (EST)
London: 16:00 – 23:00 (GMT)
Seoul/Tokyo: Tuesday Oct. 18th, 00:00 – 07:00 (KST)

 

This is a routine maintenance and product update operation to check our software and server systems. See below for details.

 

  • IMPORTANT: server’s IP change will be changed. Make sure to update your security settings accordingly.

    Domain : update3.rview.com
    Current IP : 184.73.220.189
    New IP : 52.2.140.73

  • Domain : rsrpc5.rview.com
    Current IP : 46.137.41.153
    New IP : 52.208.25.250

We expect minimal downtime and advise that temporary outages of service are a possibility, so we ask that you to plan your business accordingly and apologize for any inconvenience this may cause.

 

If you have any questions or concerns, please contact our support team at support.us@rsupport.com

 

Warm regards,

 

Rsupport Support Team