[Jun. 18th, 2018] Scheduled Maintenance & Update Notice

Attention Rsupport customers,


We are writing to notify you of a scheduled server maintenance and update for RemoteCall / RemoteView / Mobizen for the following date and time:


Date: Jun. 18th, 2018
Time: 15:00 – 22:00 UTC


Internationally Observed Times
San Francisco: 08:00 – 15:00 (PST)
New York: 11:00 – 18:00 (EST)
London: 15:00 – 22:00 (GMT)
Seoul/Tokyo: Tuesday Jun. 19th, 00:00 – 07:00 (KST)


This is a routine maintenance and product update operation to check our software and server systems. We expect minimal downtime and advise that temporary outages of service are a possibility, so we ask that you to plan your business accordingly and apologize for any inconvenience this may cause.


Update log

  • Server maintenance for RemoteCall, RemoteView and Mobizen on relay/session servers.
  • Server maintenance for unified payment system.
  • Server maintenance for RemoteCall 4.x on web / DB / relay servers.


If you have any questions or concerns, please contact our support team at support.us@rsupport.com


Warm regards,


Rsupport Support Team